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Communication: Objectively Identifying Major Themes and Points in Business Communications
Objectives:

  • Define what objective listening is and why it is important in effective communication. 
  • Explain how objective listening can reduce misunderstandings and conflicts in business communications. 
  • Use objective listening techniques to identify major themes and points in a message.
Age Level: Late secondary school

National Standards: Complies with NBEA Communication 2023 Standard I.A.19 Listen objectively to extrapolate major themes and points of a speaker’s message.

Materials:

  • Whiteboard or chalkboard
  • Markers or chalk
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