Information Technology: Providing Effective End User Support and Training in Entrepreneurship

Objectives:

• Understand the role of end-user support and training in an entrepreneurial venture.
• Develop basic technical and interpersonal skills to support diverse user communities.
• Learn to use information technologies to facilitate learning and support.
• Age Level: Middle school and early/late secondary school
• National Standards: Complies with NBEA Information Technology 2023 Standard XVI.1.7 Use information technologies to facilitate learning.

Materials:

• Projector or Smart Board
• Internet Access
• Computers or Tablets for students
• Flipchart or Whiteboard and Markers
• Student handouts