Information Technology: Customer Service for Entrepreneurs
A lesson plan about the importance of excellent customer service for entrepreneurs.
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Business education resources from the National Business Education Association. Lesson plans, recorded sessions, publications and teaching materials, contributed by educators and reviewed by NBEA. Some resources are open to everyone; others are a benefit of membership.
A lesson plan about the importance of excellent customer service for entrepreneurs.
A lesson plan about the elements and impact of interactive listening on relationships.
A lesson plan about effective technical writing and digital communication skills in providing support and training to a diverse user community.
A junior college communication lesson on finding reliable sources and synthesizing information to solve problems and make decisions.
A lesson plan about the importance of end-user support and training in entrepreneurship.
A lesson plan about the importance of effective communication skills in end-user support and training.
A lesson plan about locating resources and solving technical problems.
Lesson plan about Information Technology: Providing Effective End User Support and Training in Entrepreneurship
An information technology lesson on how technology has transformed the workplace and will reshape future offices, jobs and organizations.
A lesson plan about how technology and social media have impacted education.
A lesson plan about diverse listening styles and recognize their relevance in effective communication.
Students design a training program for users of a specific technology and deliver a sample session, practicing technical and people skills.
A lesson plan about the concept of active listening and its role in incorporating other views in communication.
A lesson plan about the essential elements of technical reading and various reading strategies.
Journal of Research in Business Education, 2023: employer views of new hires, graduates' skills, career development and financial literacy.
A secondary accounting lesson on journal and ledger entries, what each records, and how the two relate.
Lesson plan about Contract Law Basics--Elements and Rehabilitation Principle.
A lesson plan about the nature of contractual relationships and responsibilities created by a contract.
A secondary accounting lesson in which students apply the double-entry system to record business transactions and prepare a trial balance.
A lesson plan to introduce students to Artificial Intelligence (AI) and its potential impact on their daily lives.
A lesson plan about the importance of asking clarifying questions for effective communication in a business context.
An information technology lesson on global digital citizenship and the responsible online behavior that keeps the digital world safe.
A high school business law lesson contrasting the penalties of criminal law with the remedies available in tort law.
A lesson plan about feedback and its purpose in assessing, evaluating, and improving performance, behavior, or outcomes.